We will be pleased to answer any questions you may have on our products and services. To facilitate things for you, we have assembled the most Frequently Asked Questions and answers in the list below. If the FAQ you are looking for cannot be found, we will gladly help you here.
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| About SANYO Mobile | About UMTS / 3G | ||||||
OK, what is 3G?
Does UMTS mean the same as 3G?
For whom 3G is interesting / reasonable?
Which data speed is possible with 3G?
Are 3G phones the same as other phones?
And what will 3G enable me to do?
Is 3G available everywhere in the UK?
Could the radiation of 3G be dangerous for me?
OK, what is 3G?
A simple, first generation phones ran on analogue networks. Second generation
phones ran on digital networks. 'Third generation' (3G) phones are defined
by high-speed data rates. Users will be able to transfer all sorts of
data (video, emails – anything really) very quickly.
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Does UMTS mean the same as 3G?
Yes, the word UMTS stands for 3G. UMTS is the dominant 3G
solution being developed, representing an evolution from the GSM network
standards, interoperating with a GSM core network. UMTS will use a wideband
CDMA technology for transmission, and a more efficient modulation than
GSM. This will allow UMTS to reach higher utilization, and offer higher
bandwidth to the end-user. UMTS stands for “Universal Mobile Telecommunication
Standard”.
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For whom 3G is interesting / reasonable
Basically 3G / UMTS is suitable for customers that want to use mobile
data services, like downloading large e-mails with attachments or streaming
videos or simply surfing the web at high speed.
UMTS offers a data transmission rate which customers until now had only
known from fixed lines. Consequently they can use regular Internet services
and content also while on the move.
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Which data speed is possible with 3G?
Currently, the amount of data (including voice and all other information
like SMS) you can send via most networks ranges from 14.4 to 19.2 Kbps.
Third generation technology will handle information at speeds up to
144 Kbps.
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Are 3G phones the same as other phones?
Yes, they’re just capable of a lot more. You’ll be able
to talk to anyone else using a mobile phone or fixed line anywhere.
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And what will 3G enable me to do?
At the moment you can send SMS messages and surf limited WAP
sites, get stock quotes and access other simple services via your phone.
But with a 3G phone you will be able to receive all sorts of services.
You’ll be able to surf the web properly at high speed without
content restrictions, receive all sorts of videos including video mail,
news clips. You also have the video telephony feature and be able to
download MP3s. More services are being developed continuously.
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Is 3G available everywhere in the UK?
You’ll be able to use your phone everywhere but there
is some limitation to the full 3G service. When you don’t have
access to the full 3G network you will still be able to talk and send
SMS. When you are within a range of a 3G network you’ll be able
to use all features mentioned earlier like video telephony and high
speed Internet.
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Could the radiation of 3G be dangerous for me?
Since the radiation of UMTS handsets is significantly below
the ones of GSM phones, UMTS handsets are not dangerous for their users.
Due to regular measurements of their handsets SANYO ensures to comply
within the limits. All SANYO handsets fall below the international guidelines
of SAR-Limits.
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